Post Sale Operations

New Order

A charge is created after a consumer places an order using ChargeAfter as the payment option.

  • The new order will appear on the orders dashboard
  • The charge will be in AUTHORIZED status at this stage
  • The charge id will be reflected on the order details view
  1. Navigate to Shopware Admin > Orders , select Order.
  1. In the details section, you can see the information about Lender name and Charge ID.

  2. To work with the charge, you can use the built-in payment statuses (after authorization of the payment, you can settle or cancel the payment).

  1. You need to confirm the charge in order to refund it. You can make a partial or a full refund by pressing on the Refund button in the items section.