Post-Sale Charge Statuses

In ChargeAfter, a charge is created every time a consumer uses lender-approved financing to place an order.

Once a lender provides authorization for the consumer to use financing to place the order, the first status of a charge is Authorized.

Possible Post-Sale Charge Statuses:

• Authorized: Order’s total amount is authorized.
• Partially Settled: Order's amount is partially settled (partially captured).
• Settled: Authorized amount is fully settled (fully captured).
• Voided: Full authorized amount is voided (the order is cancelled).
• Partially Refunded: Settled amount is partially refunded.
• Refunded: Settled amount is fully refunded.
• Chargeback: An order that a chargeback was initiated (following a dispute)

Different statuses can be applied manually via Operate or using the ChargeAfter Post-sale API in accordance with the flows below:

In the Charges module of Operate, to initiate a status change use the post-sale actions located in the upper-right corner of the Charge Details.