Post-Sale Charge Statuses

In ChargeAfter, an order is called a charge.

Possible Post-Sale Charge Statuses:

  • Authorized: Order’s total amount is authorized.
  • Partially Settled: Order's amount is partially settled (partially captured).
  • Settled: Authorized amount is fully settled (fully captured).
  • Voided: Full authorized amount is voided (the order is cancelled).
  • Partially Refunded: Settled amount is partially refunded.
  • Refunded: Settled amount is fully refunded.
  • Chargeback: An order that a chargeback was initiated (following a dispute)

As with credit cards, the first status of a charge will always be Authorized.
This is to verify that the amount of the charge is secured and authorized on the lender's side.

Different statuses can be applied manually via Operate or using the ChargeAfter Post-sale API in accordance with the flows below:

In the Charges module of Operate, to initiate a status change, from the Charge Details, use the post-sale actions located in the upper-right corner.


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