Introduction to Operate

ChargeAfter Operate is a suite of tools built to empower Merchants, Lenders, and Financial Partners to view and manage their ChargeAfter activities and operational data.

Modules

The navigation pane on the left enables you to view and manage your ChargeAfter account in the following modules:

• Company Information: Manage API credentials and merchant notifications and access store info.
• Dashboard: A high-level report with various sales metrics and a list of the ten most recent consumers who applied and got prequalified or approved for financing but did not yet place an order.
• Reports: View detailed business reports. These include KPIs and different analysis metrics for merchant activities in ChargeAfter.
• Consumers: A list of all of the consumers who interacted with the merchant through the ChargeAfter platform.
• Call Center: Enables merchants to create application and checkout links that can easily be sent to consumer devices.
• Remote Interactions: View information on application and checkout links sent to consumers.
• Lender Applications: View information on lender applications.
• Charges: View and manage orders that were processed through ChargeAfter, including sales information and post-sale actions.
• Funding: A list of the aggregated funding data from all of the lenders in the waterfall.
• Resolution Center: Enables merchants to manage dispute cases with different lenders.
• Users: View and manage user access to Operate.