Lifecycle of a Dispute
The following diagram details how the status
of a dispute changes with specific Disputes Management API calls. Besides the noted exceptions, all operations are performed by a lender.
*A lender can resolve a dispute with the status
of PendingMerchant
at any time. However, this operation is typically performed if the SLA end date has passed.
**Typically a lender will reopen a resolved dispute and simultaneously assign it a status
of PendingMerchant
. However, it is possible to reopen a dispute and simultaneously assign it a status
of PendingLender
. The lender would then need to perform a second operation to continue to move the dispute through the flow.