Consumer Identification

When the consumer enters personal information on the Welcome screen in the modal, ChargeAfter attempts to match that information with an existing ChargeAfter consumer Id.

If no match is found, then the consumer is redirected to a screen on which additional information is gathered.

The hierarchy of sufficient information for identifying a consumer is as follows:

1. Mobile phone number and last four digits of SSN
2. Mobile phone number and DOB
3. Mobile phone number and last name
4. Email address and last four digits of SSN
5. Email address and DOB
6. Email address and last name

In other words, if the personal information in #1 is provided, then it is sufficient and there is no need to gather the information in #2.