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agentTools:
  projectIndex: https://docs.chargeafter.com/llms.txt
---

# Overview

## What Is the ChargeAfter Omnichannel Solution?

ChargeAfter offers an omnichannel solution that boasts the same best-in-class customer experience across all channels: eCommerce, in-store, call center, and in-home.

## Customer Flows

The solution supports the following flows:

* Apply for financing ahead of Checkout
* Checkout for new customers (Apply & Buy)
* Checkout for returning customers (Buy)

## How Does It Work?

The customer goes through the same flow as in the ecommerce solution on their own device or on the merchant's device (for the in-store flow). Using email or text messages (SMS), ChargeAfter provides the customer (on behalf of the merchant) a link/button that will allow the customer to launch and complete the process on the device. The link is sent in a secure fashion and has a predefined expiration.

## Integrations

ChargeAfter's in-store/call center functionality is available through the the following integration methods:

| Integration Method                                                                                                                 |
| :--------------------------------------------------------------------------------------------------------------------------------- |
| Zero integration: Integrating with ChargeAfter Operate                                                                             |
| SDK integration: Using ChargeAfter’s JavaScript SDK to facilitate the flows. See [Integrating with the SDK](https://docs.chargeafter.com/docs/using-the-sdk).    |
| Custom integration: Using ChargeAfter’s API to facilitate the flows. See [Integrating with the API](https://docs.chargeafter.com/docs/integrating-with-the-api). |

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> 📘 Want to learn more?
>
> These pages cover technical integration. To learn more about how ChargeAfter can help transform your point-of-sale financing, visit our [website](https://chargeafter.com/).